Legal
Privacy Policy
Last updated: August 2026
1. Information We Collect
We collect account information you provide (name, email, organization details), usage data (features used, interactions), and billing information processed securely through our payment provider. We do not store full credit card numbers.
2. How We Use Your Information
We use your information to operate and improve the platform, process payments, provide support, send service notifications, and detect fraud. We do not sell your data to third parties.
3. Data Isolation
Each organization's data is isolated. Users in one organization cannot access, view, or modify data belonging to another organization. Access is enforced through row-level security on every record.
4. Data Retention
We retain your data for as long as your account is active. Upon account cancellation, data is retained for 30 days to allow for export, then permanently deleted unless retention is required by law.
5. Data Security
We use industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security reviews. Access to production data is restricted and audited.
6. Cookies and Tracking
We use essential cookies to maintain your session and analytics cookies to understand platform usage. You can control cookies through your browser settings.
7. Third-Party Services
We use trusted third-party services for payments, email delivery, and infrastructure. These providers have access to limited data needed to perform their functions and are bound by their own privacy policies.
8. Your Rights
You may request access to, correction of, or deletion of your personal data. Organization administrators can export or delete organization data. Contact us through the contact page to exercise these rights.
9. Children's Privacy
The platform is not directed to children under 16. We do not knowingly collect information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the platform or by email. Continued use after changes constitutes acceptance.
11. Contact
Questions about this Privacy Policy can be directed to our team through the contact page.